Regarding the installation of my new Napoleon Knightsbridge stove January 25th 2019.Having been in the service industry for over 30 years I know how important customer service truely is.The installation team (Gary & John) certainly tick off all the boxes in the customer service area,timely,professional,proficient & cleanliness.It was a pleasure doing business with Fire or Ice Bobcaygeon. J.P. Crystal LakeLire plus
With over 25 years experience in the HVAC industry, we are proud of our reputation as a premiere provider of residential and commercial installation and services in the Haliburton and surrounding areaplus...Plus de texte
We had Fire or Ice install a fire place a few years ago, and were very pleased with everything. We just had Fire or ice install a Napolean ductless A/C, and again were very pleased with the product, workmanship. Thank-you making us happy.Lire plus
Installation de foyer, Foyer au gaz, Foyer à granules, Chaudière, Système de climatisation, Foyer au propane, Barbecue, Barbecue, Certifié WETT, CVC, Installation et réparation de CVC, Un barbecue
Great people to deal with.... Logan is a standup gentleman that says what he means and means what he says....Megan a very knowledgeable charming lady that helped us find the unit best suited for our application....the installation crew were on time, through and professional to the highest standards....no messes, took the time to go over the installed product with us and left us with very good feelings dealing with Fires Alive.....I highly recommend this outfit for your fireplace needs, awesome!Lire plus
Hi Michele, I just wanted to take a minute to thank you for all of your help and kind advice.
I had no idea how much wood I was wasting due to improper burning practices. Since following your advice I have reduced my wood consumption by one-third. (A miracle considering the long, cold winter we have been having)!
You obviously have vast knowledge of your products and services and a sincere desire to ensure the needs of your customers! I would definitely feel comfortable in recommending you and The Original Flame to any of my family and friends without reservation. With most sincere thanks! Krista OuelletteLire plus
We had an opportunity to visit the show room for the first time and were quite well serviced. I believe Steve was our first contact, well we were so impressed we got our fire place serviced and a BARBQUE GAS was also purchased. The bbq was assembled, delivered the gas line hooked up. I would say this business understands service.
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