I've noticed a drastic improvement in their customer service ...in hindsight I can only assume that the grouchy pharmacist was understaffed and overworked. Its been exceptional customer service for quite some time now, and I recommend this pharmacy without hesitation!Lire plus
I couldn't disagree with Ricky more. Perhaps things have changed over the past three or so years, but all staff at this Recall are always courteous and the pharmacy staff especially are not only friendly but extremely knowledgable.
I've never had to wait an undue amount for a prescription to be filled, and I've never been treated less than exceptionally well.
(And no, I don't work there nor do I personally know anyone who does. It's simply a well-run business).Lire plus
I will agree that the wait times can be pretty long, especially during weekends and peak hours. However, in my experience, I have been here a number of times, and seen a variety of doctors and have been quite pleased with all of them, (and that is quite a compliment from me). Compared to other clinics I have been to around Sherwood Park, I will keep coming back to Rexall Medicenter.Lire plus
Best pharmacy Dept. I have been going there for over 10 years and they are always available to answer a question with a smile no matter how busy they are? A great teamLire plus
Simon the pharmacist is helpful, friendly, and professional. He consistently goes the extra mile for his customers. I have been going to The Drug Store for years and have had nothing but outstanding service from all of the employees. I highly recommend this gem of a drug store in Castledowns.Lire plus
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