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I recently started an online order to purchase a new washer. I contacted Brandon at the Brockville, Ontario store to change the order from delivery to pick up. Brandon was very knowledgeable and extremely efficient. He made the necessary changes, sent a confirming email, and offered further assistance. I have never had such professional, courteous attention from a company’s customer service representative! I give Brandon five stars and the Brick should give him a promotion and a raise! Lire plus
Everytime I go to the Brick I get excellent service. I had to buy a mattress for myself. I am very pleased with the product. Because they didn't tell me about the mattress and bed pick up for 40$, they came today and picked it up for free. Also, they took my old oven for 20$ even though I bought the new one from Leon's and not them. Leon's charges 30$. If you go to the Brick ask for Wanda or Gary. I get very good service from them. They are honest and not at all pushy. Lire plus
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