Last year I had Thermopompes N & R Sol inc. come to my home for a new furnace. I told the salesman I wanted propane. I received a contract for a Goodman furnace. I researched the model and obtained a service manual. In February 2024 they came to install it. When I looked closely at the model with the service manual I discovered the furnace was not the model in the contract. I called N & R Sol Inc. and spoke to the salesman. Never got a response. I complained to Regie du Batiment.