Making every single person feel welcome and comfortable is at the top of the list for Rosanna Modica, owner of myspa. She knows that a trip to the spa, whether it’s a first-time Brazilian or a monthly eyebrow waxing, is an intimate experience and the client deserves to be as much at peace as possible. Rosanna will play soft, soothing music, dim the lights to create a cozy ambiance, and read the client’s body language constantly to ensure they’re okay with every step.
She’s not afraid to slow things down either, if she sees a client needs a bit more time to adjust to their surroundings. Rosanna understands that making people look great and feel confident is the ultimate goal. “That’s why I love doing what I do,” she explains, “because making someone feel better about themselves is really in the palm of our hands.”