BEWARE. AVOID THIS BUSINESS LIKE COVID.
Scam artists through and through. They shopped a damaged birdbath for my moms 60th. When she opened it there were two chips that CLEARLY happened during manufacturing, as there were no glass pieces in the box. Despite this, store tried to blame shipping company and offer a 30% discount. I requested a replacement item to which they agreed to ship to me free of charge. It’s now been a month since my moms birthday and the company will not respond to my
Urban Nature Store (urbandnaturestore.ca) engages a shady business practice of sending out defective goods, then refusing to pay for return shipping required to claim a refund. DO NOT SHOP HERE