I always find I'm rushed when I go in there and I've made appointments to have my nails done with my daughter and they seem to double book a lot and forget and then they are really behind, they do a decent job but the last time I went I had the shellac done and both my daughter and my nails chipped after only one week, I couldn't go in right away as it was a holiday but not sure if I'll return as I've had a bad experience twice with my nail appointments. it's unfortunate.