I went there awhile ago and was told to come back. I called and booked an appointment. Called before my appointment and asked if it was busy. Phoenix said it wasn't and I could come for an eyelash extension refill. I GOT THERE AND HAD TO WAIT 2.5 HOURS... JUST SO SHE COULD SAY SHE CANT DO IT ! Her kids were there and crying. I decided to give it another chance. I went in today for clear ombré nails. She said it wastes too much polish so she's not going to do it. I wouldn't recommend going here.