Bad colour, she refused to do what I asked for. Many gray hairs did not cover again! She did what she wanted, even though it was not what I wanted at all. The cut is horrendous and must be recut at another salon ASAP.I will not go out of the house until this will be be recut at another large expense for me. The cut is so bad that I need to tie it in a pony tail daily to hide the many mistakes.My husband is also horrified. He cannot believe I had to pay and my hair was not fixed.