The staff are very friendly and knowledgeable. It really means a lot to me to feel taken care of in that manner. Tracey was amazing in helping me pick the products that suit me and my budget. I also like how I've been put in the right bed and amount of time so that I don't experience a burn. My tan feels and looks good and I trust my experience will keep on being excellent. The promotions were amazing and attracted me to the studio in the first place, even though it's on the other side of town.