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Lots and lots of fabric, and the employees are very helpful. Too bad with inflation I can't afford to buy more. Definitely check out their bargain center in the back.
This has to be the rudest customer service I have ever had the displeasure of receiving
The staff was friendly and very helpful. Made suggestions and recommended what was best for my project. I appreciated the input and knowledge.
Fabricland is my favourite fabric store in Greater Victoria. Lots of selection, plenty of great sales and helpful sales people.
I am just about the friendliest person in the world, and I am alw met with blanket rudeness from all staff I interacted with. I keep trying to go back, hoping that things might get better. Dismissive, unhelpful, and glaring.
I was in there early this morning with my two toddlers. Two minutes in and grumpy short haired girl told me my toddler couldn't eat in there and walked off mad.... Fair enough even though it was a little peice of muffin. I was looking at fabric and finally found some that I loved... A great sales lady helped me :) Meanwhile my boys are running around playing.... Not hurting anything or anyone.... The girl helping me was really nice and just laughed saying kids are kids. Well.... I was looking around for some more fabric and and lady employee told my three year old to stop running..., I went over to him and and talked to him. Sure enough a few moments later him and his two year old brother were running laughing down the aisle. One lady at the other cutting counter and the one that had initially told him to stop running both yelled at them to stop running! I could understand if they were pulling things down or being destructive..... They are toddlers, they run and laugh and play. I should also mention.... I purposely go shopping early when the stores are some what quiet .... There were like four other people in the store.They weren't hurting anyone or anything...... Obviously these employees are just plain grumpy ! I picked up my youngest, put my items on the counter, held my three year olds hand and left the store. I will. NEVER go back there. Sometimes we need to shop with our kids.... Lots of times they won't just sit quietly in a stroller. Shame on these employees for being so grumpy and rude
Réponse d'entreprise 17 octobre 2016
It is unfortunate at times that our concern for the safety of little ones is interpreted as rudeness etc. It is simply not safe to let children run around. We have loose heavy fabric bolts sitting on loose feet and loose tablebases. All of these can fall when children run and play in there and around the tables. Furthermore there are buttons, beads, pins, needles, scissors etc. It is simply not safe to let children go unsupervised.
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