Stahl Peterbilt Inc
2.6/5
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18020 118 Ave NW, Edmonton AB T5S 2G2
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2.6/5
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    UnhappyCustomer10
    Par

    Visited Stahl Peterbilt Edmonton for an oil change. The cost for a standard oil change - $800 for our 2018 Peterbilt!! This place is a complete rip-off. The most we have ever paid for any one of our semis was $550 in our 8 years of owning trucks at other Peterbilt dealerships. Absolutely insane. Truck was there for 5 hours. For an oil change. Never again!!

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    Ebec8314
    Par

    From sales to service to Parts this dealership has the worst customer service out of any I've dealt with our company has owned a variety units and this is by far the most substandard dealership I've ever dealt with

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    JanetteS404236
    Par

    Stopped by to pur...

    Stopped by to purchase 4 batteries on 11 Nov. Guy at door ok the battery purchase but added it would cost an extra $150 dollars.??? Service is the pits. I know Old Eddy always made it happen, to bad. phoned to complain , never even got a reply.

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    Réponse d'entreprise 23 janvier 2016

    Hi Janette. We would like to sincerely apologize for your experience at our store. We strive to provide the best customer service in all areas of our business and we clearly missed the mark when you visited. We understand your frustration and we would like to make things right. Our Parts Manager would like to speak with you directly about your experience. Can you please contact him directly at blawrence@stahlpeterbilt.com or 780-297-9993. Once again, we are sorry to hear that you had an unpleasant experience and we thank you for your feedback.

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