Lost my grandson's keyless entry. Contacted the dealer for a replacement and was notified that it would cost $320 to replace and reprogram. I contacted a number of Locksmiths in the city and Master Locksmith returned my enquiry within minutes. We scheduled an appointment with Norma and she got the job done. It was a service call so there was a fee for that plus a fixed price for the reprogramming the transmitter that I bought online. Well Done Norma.
Incorrectly rekeyed locks & refused to fix or give refund
They rekeyed 2 locks & provided 2 sets of keys, but both keys open 1 lock & no keys open the other, & we don't know the "bitting" code to make keys. Owner wrote "contact your new locksmith to do a complete new rekey due to my blonde employee may have created a cross bitting. Thank you, Norma." When I requested refund, she replied "I will not refund the rekey/master charges because this was conducted correctly." Staff and owner have been unprofessional and rude. Have dealt with them for 10 years.
These guys are FANTASTIC. Norma was able to help me out when no one else could and she actually offered a solution that was way cheaper than what any other locksmith could have done. I will highly recommand them and they are my go to locksmith from now on.