I had the most worst experience with them. I ordered a Toyota Prius 2022 Two weeks ago. They promised me the car will arrived in 5 months but they canceled my ordered and told Toyota Canada canceled the order. I asked Toyota Canada and all other dealerships they told Toyota Canada does not cut any order. Cochrane Toyota provided me false information and betrayal me. They have wasted my time. It���s not worth to visit there. They scam people.
Réponse d'entreprise 25 octobre 2022
We are very sorry to hear about your experience. Supply chain issues are occurring worldwide and as hard as we are working at it, we are being affected too. We apologize for not being able to fulfill your order, and we know our team is equally frustrated that we could not deliver this vehicle. I have sent off your review to our Excellence Committee where team members from each department review challenges within our processes to determine how we can Make Things Better going forward.