This was my first time visiting this location. Sam was helping me, I got gel nails and arm wax, this was the fist time that I felt welcomed at the nail spa...and I have been getting my nails done often. Usually no one knows how to smile and make people comfortable. Thank you Sam for excellent customer service and taking good care of my nails. I also feel bad for the other three ladies being bullied by someone that obviously had a bad day and definitely tying to make everyone elses misserable.